I design systems, programs, and frameworks that help people understand each other, act on what matters, and create lasting change. My work is about making knowledge visible, building trust, and strengthening relationships: launching tools and ensuring they endure. I currently work at the intersection of K-12 education, knowledge management, and organizational strategy.
Every project starts with listening: talking to the people who live the work, mapping the systems they navigate, and understanding where friction, gaps, or opportunity exist. From there, I co-create solutions, stress-test them in context, and build governance structures so the solutions survive leadership changes, reform cycles, or evolving policy landscapes.
This approach reflects my belief that technology is not an autonomous force shaping society, but a human endeavor shaped by our choices, values, and institutions. I see responsible design as inseparable from responsible stewardship: ensuring that the systems we build not only serve immediate needs but also strengthen human agency, equity, and trust over time.
For the past four years, I have worked with Opportunity Labs, a nonprofit research and strategy lab helping children and young adults thrive. Prior to that, I spent nearly a decade with New York City Public Schools, as an end-to-end product director leading the design and long-term stewardship of digital platforms for educators. I began my career as a cross-sector consultant across healthcare, higher ed, and philanthropy, grounding my practice in systems thinking and organizational change.
Selected Projects
Budgeting for School-Based Mental Health Community of Practice
Delivering effective school-based mental health at scale.
End Deepfakes
Designed strategy and technical infrastructure for EndDeepfakes.org: a hub of tools, resources, and a support network helping schools and districts prevent and respond to Deepfake incidents.
The American Dream Academy
Scaling Career Pathways: 200,000 Americans Access Tuition-Free Training
WeTeachNYC
Building a Sustainable Knowledge Hub for 76,000+ New York City Educators Through Trust and Coherence
How I Work
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Design is a Dialogue
Good design means building with people, not for them. I create structured feedback loops — surveys, advisory boards, lightweight pilots — and use dashboards to listen at scale, so we can adapt based on what we learn.
Examples: In The American Dream Academy, I built dashboards to track persistence and drop-off across 200K learners — a way of listening to the data. When learners told us, “We feel alone,” we paired that with the data and redesigned supports: virtual study halls, webinars, and chatbot help. The result: higher persistence and completion.
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Translation + Sensemaking
I make complex ideas usable. Whether it’s evolving AI policy or shifting district strategy, I translate between policymakers, technologists, and educators so change feels practical, human, and possible.
Example: For EndDeepfakes.org, I translated legal, technical, and pedagogical perspectives into actionable toolkits. What began as abstract threats became concrete safeguards schools could implement immediately.
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Trust as Infrastructure
Systems succeed when people trust them. I design workflows, governance, and data practices that reflect lived experience and shift power toward users.
Example: On WeTeachNYC, we built a recommendation engine that only used data teachers opted to share. That small shift — from surveillance to agency — built trust. As a result, adoption spread citywide: more than 400,000 public site users and 70,000 NYC educators now use the platform, with over 22,000 logging in weekly at its peak.
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Making Knowledge Explicit
Knowledge should be shared — not sit in binders or databases. I design taxonomies, libraries, and communities that surface what people know and make it part of daily practice.
Examples: In a national school mental health network, I co-designed group processes and consultancy sessions where districts shared live problems and iteratively updated playbooks. Knowledge became practical, not static.
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Building Systems that Last
I design platforms and programs that don’t just launch — they last. My work focuses on designing flexible architecture, building for distributed governance so systems survive policy shifts, leadership turnover, and shifting reform initiatives.
Examples: WeTeachNYC has outlasted three chancellors, multiple administrations, and shifting priorities — still serving 70K+ educators a decade later. That durability wasn’t luck; it was designed in from the start through shared governance and intentional scaffolding.
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Leadership in Change
I lead interdisciplinary teams and cross-sector coalitions through complex, high-stakes change. This includes vendor wrangling, founding new functions, and scaling multi-million-dollar initiatives with sustainability at the core.
Examples: Founding product lead of WeTeachNYC; transitioning NYCPS from vendor dependence to in-house capacity. Co-leading national school mental health CoP with state, philanthropic, and education leaders.
